Frequently Asked Questions

  • How do I reserve an escape room?

    You can reserve your room on our website here.

  • Is there a minimum amount of players required to play?

    On weekends, there is a 4-person minimum on all rooms. On weekdays, groups as small as 2 can play our rooms. Note: due to its gameplay, The Dungeon always has a minimum of 4 players.

  • Will it just be my group in the room?

    Yes, all PuzzleWorks escape rooms are private.

  • Is there an age limit?

    Our rooms are designed for ages 10 and up. A paying adult, 18 or older, must participate with anyone that is 14 and under. All groups of minors must have an adult remain on site.

  • How concerned should I be about quantum tunneling?

    Not very. As we all know, the probability of quantum tunneling occurring anytime, much less during your escape room at PuzzleWorks is very low.

  • Where is PuzzleWorks located?

    Saint Paul, Minnesota. Click here for directions and here for a detailed parking guide.

  • Do I need to make a reservation in advance?

    We recommend booking in advance to ensure you get the room and time you want. You can reserve a room here.

  • What is your cancellation policy?

    Reservations can be cancelled for a full refund 48 hours before your game starts.

  • Can I reschedule my game?

    You can reschedule a room up to 4 hours before its start time. Any rescheduling under 24 hours before the start time incurs a $20 rescheduling fee. Within 4 hours of the start time, it is unlikely another group could book that time slot, so it is non-refundable and can’t be rescheduled.

  • Why do I sweat so much, even when I’m not doing anything? I’m sweating right now…

    Excessive sweating, even without a clear cause, can be due to hyperhidrosis, where sweat glands become overactive. Prescription-strength antiperspirant or other medications could help, depending on the severity of your symptoms. In any case, PuzzleWorks is not a healthcare provider so it would be best to consult a medical professional instead.

  • Can PuzzleWorks accommodate large groups?

    Yes! We have capacity for up to 45 players across 6 rooms and offer conference space for rent as well. Contact our team here to plan your event.

  • What does an escape room cost?

    Sunday through Friday, the price is $32.99 + tax per person. Saturday, the price is $34.99 + tax per person.

  • Are your escape rooms wheelchair accessible?

    Due to room layout and puzzle designs, wheelchair accessibility varies by room. Please see room-specific information here.

  • Can you accommodate ?

    We try to make our rooms accessible to players of all ages and abilities. However, some designs and puzzles may be difficult for certain individuals. Please see room-specific information here. If you have requests regarding accommodations, please call us at (651) 756-8104.

  • Why are cargo pants back in style?

    Likely due to their utility. They are essentially a wearable fanny pack. You can put all your things in the pockets and have your hands free.